Support that stays proactive
A launched site still needs attention — dependency updates, content changes, the occasional bug. We keep it running smoothly so you're not the one chasing it.
Support plans range from a monthly retainer covering updates and small changes, to on-call support for teams that need a fast response when something breaks. Every plan includes uptime and error monitoring, so issues get caught before your customers notice them.
24/7
Automated uptime & error monitoring
Defined
Response window agreed upfront, in writing
Tested
Backups verified restorable, not just taken
Everything this service covers
Dependency updates
Framework, plugin, and security patches applied on a regular cadence.
Uptime & error monitoring
Alerts fire the moment something breaks — often before you notice.
Content & small changes
Copy edits, new pages, and minor tweaks handled without a new proposal.
Priority response
A defined response window when something urgent comes up.
Backups
Regular, tested backups so recovery is a non-event.
Monthly reporting
A short summary of what changed, what was fixed, and what to watch.
A clear, honest process
Four stages, one point of contact, no surprises.
Discovery
A conversation about your goals, your audience, and what success looks like. No obligation.
Proposal
A clear scope, timeline, and cost. One page, plain language, fixed price.
Design & Build
Short cycles with regular check-ins. You see the site evolve as it’s built.
Launch & Support
Deploy, hand over, stay available. Iteration after launch is straightforward.
Common questions
What if we built the site with someone else?
Is there a minimum contract length?
What counts as an emergency?
Let's talk
Have a project in mind?
Send a short note about what you're building and what you need. We read every message and reply within a working day.